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Siklu Communications mmWave Radios Product Family 2023

Onboarding

Welcome to Siklu by Ceragon - We're Glad to Have You On Board

So I got my first Siklu by Ceragon radio, now what?

First, we’d like to thank you for choosing Siklu’s EtherHaul™ and MultiHaul™, the world’s most widely deployed Gigabit Ethernet millimeter wave radio. We do our best to maintain the highest quality and reliability in our products and hope you’ll benefit from them for years to come. Just as important, we try to provide the highest level of support and customer experience. Here is some information that will help you get started.

What do I need to know?

To help you get started, we’ve put together some easy-to- follow resources:

  • Quick Installation and Configuration Guide – inside the box. Just two pages with step-by-step instructions.
  • Installation video clips – available on YouTube simply search for “Siklu by Ceragon Communication – Official Channel” and you’ll find them all.
  • On-line Link Budget Calculator – lbc.siklu.com. Quickly calculate the expected performance and choose the right product.
  • Installation and Operation manuals – Sign up to our Partners Portal and gain access to Siklu’s comprehensive and updated resource center where you’ll find all our documentation and latest software updates.

Join a Training Session or Online e-Learning Course

Siklu by Ceragon offers free Installation and Setup eLearning courses to bring you up to speed with all you need to know before installing Siklu by Ceragon radios. Our eLearning courses consist of short, right to the point, modules that you can take at your leisure and repeat them whenever needed. In addition, Siklu by Ceragon offers on-demand tailor-made courses and webinars with different scopes, durations and target audiences. Please contact us at training@siklu.com for more information.

See our Full Training and Webinars Calendar

Become a Registered User and Get Certified

Become a Registered User and gain access to Siklu’s eLearning courses and Resource Center where you’ll find documentation, the latest software versions, guides and more. Registered users will also receive on-going updates by email.It will also allow you to submit help tickets in case support is needed. Simply sign up at partners.siklu.com and you’re in.

Want to become a Siklu by Ceragon Master? Join one of our on-line advanced eLearning certification programs and boost your technical and sales expertise. Getting certified is also part of the requirements for your company to become a Siklu by Ceragon Partner as part of Siklu’s Partner Program.

What if I have a question or need assistance?

Siklu’s Support Center is at your service. To contact us with any question or issue, please submit a Help Ticket at Siklu’s Partners Portal and we will respond promptly. This will also allow you to track your cases all in one place. You may also contact us via email at support-us@siklu.com (Americas) or support@siklu.com (ROW). Need urgent over-the-phone support during business hours? Call us on +1-412-3451612 (Americas) or +972-72-245-4106 (ROW).

Technical support, software maintenance (patches) and hardware repair services are given free of charge during warranty period. Want more? Subscribe to one of our premium service plans (contact us for details).

Siklu by Ceragon delivers multi-Gigabit “wireless fiber” connectivity in urban, suburban and rural areas. Operating in the millimeter wave bands, Siklu’s wireless solutions are used by leading service providers and system integrators to provide 5G Gigabit Wireless Access services.

Awards

  • US/UK Leading E Band Vendors
  • Award-winning 60/70/80 GHz Radios
  • 10Gbps over 16KM World Record

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